Switchboard Operator, Including Answering Service Salary: How Much Do They Make? (2026)

Median pay, hourly rates, salary ranges, and best-paying states for Switchboard Operators, Including Answering Service — from official U.S. Bureau of Labor Statistics data.

Official BLS wage data · Unknown vintage
Median Salary
$38,630
per year, national
Hourly Rate
$18.57
based on 2,080 hrs/yr
Top 10% Earn
$59,470
entry level starts ~$29,990
Pay Grade
C
below-average pay · 34,000 employed

How much does a Switchboard Operator, Including Answering Service make?

The median pay for a Switchboard Operator, Including Answering Service in the United States is $38,630 per year — about $18.57 per hour. Entry-level positions start near $29,990, while the most experienced Switchboard Operators, Including Answering Service in the top 10% earn $59,470.

That is $22,760 less than the median across all occupations in BLS data ($61,390).

Switchboard Operator, Including Answering Service salary range by percentile

Half of all Switchboard Operators, Including Answering Service earn between $34,820 and $46,530 a year.

Pay levelAnnual salaryHourly rate
10th percentile (entry level)$29,990$14.42
25th percentile (early career)$34,820$16.74
50th percentile (median)$38,630$18.57
75th percentile (experienced)$46,530$22.37
90th percentile (top earners)$59,470$28.59

Highest-paying states for Switchboard Operator, Including Answering Service

Where you work matters more than almost anything else. Hawaii leads the country for Switchboard Operator, Including Answering Service pay at $59,860 a year, followed by District of Columbia ($54,700) and California ($48,840). At the other end, Mississippi posts the lowest median at $30,520 — a gap of $29,340 for the same job, driven by local demand, industry mix, and cost of living.

#StateMedian salaryHourlyvs national
1Hawaii$59,860$28.78+55%
2District of Columbia$54,700$26.30+42%
3California$48,840$23.48+26%
4Washington$47,800$22.98+24%
5Minnesota$47,430$22.80+23%

Workforce and education

About 34,000 people work as Switchboard Operators, Including Answering Service in the United States. The mean (average) wage is $42,300 — above the median, which means high earners pull the average up. On qualifications: a high school diploma is typically enough, with most skills learned on the job, per O*NET occupation data.

Frequently asked questions

How much does a Switchboard Operator, Including Answering Service make in the United States?
The median Switchboard Operator, Including Answering Service salary in the United States is $38,630 per year, or about $18.57 per hour, according to U.S. Bureau of Labor Statistics estimates. Entry-level pay (10th percentile) starts around $29,990, while the top 10% of earners make $59,470 or more.
How does Switchboard Operator, Including Answering Service pay compare to other jobs?
With a pay grade of C (below-average pay), the Switchboard Operator, Including Answering Service median of $38,630 is below the national median across all occupations tracked in BLS data ($61,390).
Which state pays Switchboard Operators, Including Answering Service the most?
Hawaii is the highest-paying state for Switchboard Operators, Including Answering Service, with a median salary of $59,860 per year, based on official state-level BLS wage estimates.
How long does it take to become a Switchboard Operator, Including Answering Service?
Becoming a Switchboard Operator, Including Answering Service typically requires a high school diploma. A high school diploma is typically enough, with most skills learned on the job.
How many Switchboard Operators, Including Answering Service work in the United States?
About 34,000 people were employed as Switchboard Operators, Including Answering Service in the United States in the latest BLS Occupational Employment and Wage Statistics estimates.

Related salaries

Other office & admin roles with similar pay.

Gambling Cage Worker

$37,580
median pay · 14,000 employed

Bookkeeping, Accounting, and Auditing Clerks

$50,670
median pay · 1,374,000 employed

Couriers and Messengers

$39,200
median pay · 69,000 employed

Insurance Claims and Policy Processing Clerks

$49,230
median pay · 214,000 employed

Bill and Account Collectors

$47,030
median pay · 159,000 employed

Library Assistant, Clerical

$36,910
median pay · 86,000 employed
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), Unknown vintage. Education requirements: O*NET (U.S. Department of Labor). Percentiles, employment, and state figures are official BLS estimates; hourly figures assume 2,080 hours/year. Individual pay varies by employer, experience, and location.