Illinois Median
$46,130
per year
Hourly Rate
$22.18
based on 2,080 hrs/yr
vs National
+3% vs US median
US median $44,770
State Rank
#17 of 51
100,970 employed here
How much does a Customer Service Representative make in Illinois?
Customer Service Representatives in Illinois take home a median of $46,130 annually — roughly $22.18 an hour — which runs 3% above the national median of $44,770.
Within Illinois, entry-level pay starts around $33,590 while the top 10% make $71,400 or more. The middle 50% of earners fall between $37,680 and $58,050 a year.
Customer Service Representative salary range in Illinois
| Pay level | Annual salary | Hourly rate | |
|---|
| 10th percentile (entry level) | $33,590 | $16.15 |
|
| 25th percentile (early career) | $37,680 | $18.12 |
|
| 50th percentile (median) | $46,130 | $22.18 |
|
| 75th percentile (experienced) | $58,050 | $27.91 |
|
| 90th percentile (top earners) | $71,400 | $34.33 |
|
How Illinois compares
Illinois ranks 17th out of 51 states and territories for Customer Service Representative pay. The top 5 best-paying states:
Customer Service Representative salary in other states
Washington $50,330California $49,560Massachusetts $49,120Minnesota $48,800District of Columbia $48,250Delaware $48,190Connecticut $48,090New York $48,000New Jersey $47,740Rhode Island $47,550Colorado $47,540Vermont $47,500Oregon $47,450New Hampshire $47,300Maine $47,160Wisconsin $46,970Iowa $46,090Arizona $45,690Hawaii $45,650Ohio $45,610Montana $45,290Alaska $45,150North Dakota $44,670Pennsylvania $44,630Missouri $44,190Michigan $43,950Nebraska $43,940Idaho $43,200Indiana $43,140Utah $43,140Maryland $42,830Tennessee $42,830Virginia $42,730Wyoming $42,340South Dakota $40,650Nevada $40,560Florida $40,440Texas $40,420Kansas $40,320North Carolina $40,240Georgia $39,630New Mexico $39,030South Carolina $38,860Kentucky $38,700Oklahoma $38,650West Virginia $38,430Alabama $38,400Arkansas $37,840Louisiana $37,330Mississippi $36,380
Working as a Customer Service Representative in Illinois
Nationally, about 2,596,000 people work as Customer Service Representatives in the United States. A high school diploma is typically enough, with most skills learned on the job.
Considering a move? Compare Illinois pay ($46,130) against the highest-paying state above, and weigh the difference against housing and everyday costs — a smaller paycheck in a cheaper state can stretch further.
Frequently asked questions
How much does a Customer Service Representative make in Illinois?
The median Customer Service Representative salary in Illinois is $46,130 per year, or about $22.18 per hour, per official BLS state wage estimates. Salaries typically range from $33,590 at the entry level to $71,400 for the top 10% of earners.
How does Illinois pay compare to the national average?
Illinois pays Customer Service Representatives about 3% more than the national median of $44,770. Illinois ranks 17th out of 51 states and territories reporting this occupation.
Is Illinois a good state for Customer Service Representatives?
Yes on pay — Illinois pays above the national median for this occupation, at $46,130 a year. About 100,970 Customer Service Representatives are employed in Illinois. Weigh that against local housing and living costs before moving.
What are the highest-paying jobs in Illinois?
The highest-paying occupations in Illinois include Cardiologist ($517,850), Surgeon, All Other ($438,010), Dermatologist ($435,750), based on median annual pay in official BLS state estimates.
← See the national Customer Service Representative salary report
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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), Unknown vintage. Education requirements: O*NET (U.S. Department of Labor). State figures are official BLS state-level wage estimates. Where BLS suppresses a state percentile, it is scaled from the official national distribution. Individual pay varies by employer, metro area, and experience.