Customer Service Representative Salary in New York (2026)

Official state-level BLS pay data for Customer Service Representatives in New York, plus how it compares with the rest of the country.

Official BLS state wage data · Unknown vintage
New York Median
$48,000
per year
Hourly Rate
$23.08
based on 2,080 hrs/yr
vs National
+7% vs US median
US median $44,770
State Rank
#8 of 51
141,090 employed here

How much does a Customer Service Representative make in New York?

A Customer Service Representative working in New York earns a median salary of $48,000 per year, or about $23.08 per hour. That is 7% above the national median of $44,770 for this occupation.

Within New York, entry-level pay starts around $36,270 while the top 10% make $76,280 or more. The middle 50% of earners fall between $40,360 and $60,280 a year.

Customer Service Representative salary range in New York

Pay levelAnnual salaryHourly rate
10th percentile (entry level)$36,270$17.44
25th percentile (early career)$40,360$19.40
50th percentile (median)$48,000$23.08
75th percentile (experienced)$60,280$28.98
90th percentile (top earners)$76,280$36.67

How New York compares

New York ranks 8th out of 51 states and territories for Customer Service Representative pay. The top 5 best-paying states:

RankStateMedian salary
1Washington$50,330
2California$49,560
3Massachusetts$49,120
4Minnesota$48,800
5District of Columbia$48,250

Working as a Customer Service Representative in New York

Nationally, about 2,596,000 people work as Customer Service Representatives in the United States. A high school diploma is typically enough, with most skills learned on the job.

Considering a move? Compare New York pay ($48,000) against the highest-paying state above, and weigh the difference against housing and everyday costs — a smaller paycheck in a cheaper state can stretch further.

Frequently asked questions

How much does a Customer Service Representative make in New York?
The median Customer Service Representative salary in New York is $48,000 per year, or about $23.08 per hour, per official BLS state wage estimates. Salaries typically range from $36,270 at the entry level to $76,280 for the top 10% of earners.
How does New York pay compare to the national average?
New York pays Customer Service Representatives about 7% more than the national median of $44,770. New York ranks 8th out of 51 states and territories reporting this occupation.
Is New York a good state for Customer Service Representatives?
Yes on pay — New York pays above the national median for this occupation, at $48,000 a year. About 141,090 Customer Service Representatives are employed in New York. Weigh that against local housing and living costs before moving.
What are the highest-paying jobs in New York?
The highest-paying occupations in New York include Cardiologist ($492,040), Anesthesiologist ($445,660), Radiologist ($441,580), based on median annual pay in official BLS state estimates.

← See the national Customer Service Representative salary report

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), Unknown vintage. Education requirements: O*NET (U.S. Department of Labor). State figures are official BLS state-level wage estimates. Where BLS suppresses a state percentile, it is scaled from the official national distribution. Individual pay varies by employer, metro area, and experience.