North Carolina Median
$40,240
per year
Hourly Rate
$19.35
based on 2,080 hrs/yr
vs National
-10% vs US median
US median $44,770
State Rank
#41 of 51
89,510 employed here
How much does a Customer Service Representative make in North Carolina?
Customer Service Representatives in North Carolina take home a median of $40,240 annually — roughly $19.35 an hour — which runs 10% below the national median of $44,770.
Within North Carolina, entry-level pay starts around $30,200 while the top 10% make $59,820 or more. The middle 50% of earners fall between $34,960 and $48,590 a year.
Customer Service Representative salary range in North Carolina
| Pay level | Annual salary | Hourly rate | |
|---|
| 10th percentile (entry level) | $30,200 | $14.52 |
|
| 25th percentile (early career) | $34,960 | $16.81 |
|
| 50th percentile (median) | $40,240 | $19.35 |
|
| 75th percentile (experienced) | $48,590 | $23.36 |
|
| 90th percentile (top earners) | $59,820 | $28.76 |
|
How North Carolina compares
North Carolina ranks 41st out of 51 states and territories for Customer Service Representative pay. The top 5 best-paying states:
Customer Service Representative salary in other states
Washington $50,330California $49,560Massachusetts $49,120Minnesota $48,800District of Columbia $48,250Delaware $48,190Connecticut $48,090New York $48,000New Jersey $47,740Rhode Island $47,550Colorado $47,540Vermont $47,500Oregon $47,450New Hampshire $47,300Maine $47,160Wisconsin $46,970Illinois $46,130Iowa $46,090Arizona $45,690Hawaii $45,650Ohio $45,610Montana $45,290Alaska $45,150North Dakota $44,670Pennsylvania $44,630Missouri $44,190Michigan $43,950Nebraska $43,940Idaho $43,200Indiana $43,140Utah $43,140Maryland $42,830Tennessee $42,830Virginia $42,730Wyoming $42,340South Dakota $40,650Nevada $40,560Florida $40,440Texas $40,420Kansas $40,320Georgia $39,630New Mexico $39,030South Carolina $38,860Kentucky $38,700Oklahoma $38,650West Virginia $38,430Alabama $38,400Arkansas $37,840Louisiana $37,330Mississippi $36,380
Working as a Customer Service Representative in North Carolina
Nationally, about 2,596,000 people work as Customer Service Representatives in the United States. A high school diploma is typically enough, with most skills learned on the job.
Considering a move? Compare North Carolina pay ($40,240) against the highest-paying state above, and weigh the difference against housing and everyday costs — a smaller paycheck in a cheaper state can stretch further.
Frequently asked questions
How much does a Customer Service Representative make in North Carolina?
The median Customer Service Representative salary in North Carolina is $40,240 per year, or about $19.35 per hour, per official BLS state wage estimates. Salaries typically range from $30,200 at the entry level to $59,820 for the top 10% of earners.
How does North Carolina pay compare to the national average?
North Carolina pays Customer Service Representatives about 10% less than the national median of $44,770. North Carolina ranks 41st out of 51 states and territories reporting this occupation.
Is North Carolina a good state for Customer Service Representatives?
Pay runs below the national median here, at $40,240 a year. About 89,510 Customer Service Representatives are employed in North Carolina. A lower cost of living can offset the smaller paycheck, so compare take-home value, not just salary.
What are the highest-paying jobs in North Carolina?
The highest-paying occupations in North Carolina include Surgeon, All Other ($398,410), Dermatologist ($367,350), Emergency Medicine Physician ($339,350), based on median annual pay in official BLS state estimates.
← See the national Customer Service Representative salary report
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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), Unknown vintage. Education requirements: O*NET (U.S. Department of Labor). State figures are official BLS state-level wage estimates. Where BLS suppresses a state percentile, it is scaled from the official national distribution. Individual pay varies by employer, metro area, and experience.