West Virginia Median
$38,430
per year
Hourly Rate
$18.48
based on 2,080 hrs/yr
vs National
-14% vs US median
US median $44,770
State Rank
#47 of 51
9,860 employed here
How much does a Customer Service Representative make in West Virginia?
A Customer Service Representative working in West Virginia earns a median salary of $38,430 per year, or about $18.48 per hour. That is 14% below the national median of $44,770 for this occupation.
Within West Virginia, entry-level pay starts around $29,590 while the top 10% make $56,970 or more. The middle 50% of earners fall between $34,440 and $48,500 a year.
Customer Service Representative salary range in West Virginia
| Pay level | Annual salary | Hourly rate | |
| 10th percentile (entry level) | $29,590 | $14.23 |
|
| 25th percentile (early career) | $34,440 | $16.56 |
|
| 50th percentile (median) | $38,430 | $18.48 |
|
| 75th percentile (experienced) | $48,500 | $23.32 |
|
| 90th percentile (top earners) | $56,970 | $27.39 |
|
How West Virginia compares
West Virginia ranks 47th out of 51 states and territories for Customer Service Representative pay. The top 5 best-paying states:
Customer Service Representative salary in other states
Washington $50,330California $49,560Massachusetts $49,120Minnesota $48,800District of Columbia $48,250Delaware $48,190Connecticut $48,090New York $48,000New Jersey $47,740Rhode Island $47,550Colorado $47,540Vermont $47,500Oregon $47,450New Hampshire $47,300Maine $47,160Wisconsin $46,970Illinois $46,130Iowa $46,090Arizona $45,690Hawaii $45,650Ohio $45,610Montana $45,290Alaska $45,150North Dakota $44,670Pennsylvania $44,630Missouri $44,190Michigan $43,950Nebraska $43,940Idaho $43,200Indiana $43,140Utah $43,140Maryland $42,830Tennessee $42,830Virginia $42,730Wyoming $42,340South Dakota $40,650Nevada $40,560Florida $40,440Texas $40,420Kansas $40,320North Carolina $40,240Georgia $39,630New Mexico $39,030South Carolina $38,860Kentucky $38,700Oklahoma $38,650Alabama $38,400Arkansas $37,840Louisiana $37,330Mississippi $36,380
Working as a Customer Service Representative in West Virginia
Nationally, about 2,596,000 people work as Customer Service Representatives in the United States. A high school diploma is typically enough, with most skills learned on the job.
Considering a move? Compare West Virginia pay ($38,430) against the highest-paying state above, and weigh the difference against housing and everyday costs — a smaller paycheck in a cheaper state can stretch further.
Frequently asked questions
How much does a Customer Service Representative make in West Virginia?
The median Customer Service Representative salary in West Virginia is $38,430 per year, or about $18.48 per hour, per official BLS state wage estimates. Salaries typically range from $29,590 at the entry level to $56,970 for the top 10% of earners.
How does West Virginia pay compare to the national average?
West Virginia pays Customer Service Representatives about 14% less than the national median of $44,770. West Virginia ranks 47th out of 51 states and territories reporting this occupation.
Is West Virginia a good state for Customer Service Representatives?
Pay runs below the national median here, at $38,430 a year. About 9,860 Customer Service Representatives are employed in West Virginia. A lower cost of living can offset the smaller paycheck, so compare take-home value, not just salary.
What are the highest-paying jobs in West Virginia?
The highest-paying occupations in West Virginia include Orthopedic Surgeon, Except Pediatric ($597,740), Emergency Medicine Physician ($491,230), Radiologist ($471,650), based on median annual pay in official BLS state estimates.
← See the national Customer Service Representative salary report
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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), Unknown vintage. Education requirements: O*NET (U.S. Department of Labor). State figures are official BLS state-level wage estimates. Where BLS suppresses a state percentile, it is scaled from the official national distribution. Individual pay varies by employer, metro area, and experience.